Personally, Monat did not work for me. Your experience matters. Great Experience with worker, IG: hirth.emma. Terrible customer service. No wonder my hair was a disaster before Monat! It feels so healthy and has more density than ever before and I’m also a sucker for the skincare line too! I used their products for 5 weeks when I started feeling my scalp burning. Monat is the worst company ever!! Would recommend the skincare products but not hair care products. I'm a current Market Partner, and I love the Monat products, but the customer service has been TERRIBLE lately. Although I was not able to order as I live in Switzerland and COVID is going on, Emma Hirth, working from PA was super helpful and I had a great experience with her. Do not waste your money on this product! Read 1 more review about MONAT Only the latest review will count in the company's TrustScore Ivanna Rodriguez ... Their customer service is not good. Stability 2.0/10. All rights reserved. They refuse to give your money back even though they tell you to give the product 3 months but the return policy is 30 days. My life changed to a horror movie. Reply I love what this brand stands for and their products are really amazing. After I started getting large pus filled bumps. Very rude to me and would not answer my questions. I really recommend trying these products & taking the risk and trying something new was so worth it. 2,989 people have already reviewed MONAT. Your experience matters. If you are out there having an issue with getting hold of someone, find a Monat rep and ask them to contact customer service for you (I didn't realize we had a more direct line as reps and I get through WAY faster that way so I NEVER send my customers to the regular service line anymore)! Now here is more on Monat, so I called Monat and cancel my membership and order. Now I’m extremely self conscious about my hair and wear extensions. I have a bad tendency of wanting to try all self care products that’s becoming popular. I called the company 2 weeks after trying the product and they sent me a return label to print. I use it on my skin and hair and it smells so fresh.Ignore the bad reviews and try for yourself :), #1 the products did absolutely nothing to help my hair... they made my hair worse if anything. Customer reviews of Monat products highlight nightmare after nightmare, ... of which over 400 cite issues with the product/service. I just had to report my credit card stolen to keep them from charging me random but I will have to go through a dispute and who knows what bs they will make up this time. Their customer service is a joke, they have no power to resolve matters at the front line level, it has to be escalated to back-office and this process alone can take up to one month to happen. I mean I still have not recovered completely from their products and they want to continue to charge me. Cons: Terrble customer service, Cancellation is a nightmare, Makes your hair fall out, Awful refund process, Awful billing and customer servicr Monat Global is ranked 147 out of 947 in Cosmetics and Personal Care category It takes DAYS to get refunded when you return anything. | Read 961-980 Reviews out of 2,989 They kept sending me automatic emails saying my next order was ready, but I was not out of product yet, so didn't need to order. So, I fell for the Monat trap and ruined my beautiful long hair. On top of all, they charge you a fee of $25 if you want to cancel your subscription before making a second purchase. worst customer service ever, no luxury brand would put their client through this! My hair is falling out of my head and whats left is EXTREMELY thin. Do not trust this product. They also get free shipping and a free product in every qualifying Flexship order. I was very dissatisfied and told her if the product is irritating my scalp...why would I want to order again? My face never had acne until i tried these products. Monat ranks 516 of 901 in Cosmetics and Personal Care category. Home Office visits or tours: toursusa@monatglobal.com. How many stars would you give MONAT? Even during Covid Lockdown. Recent recommendations regarding this business are as follows: "I do NOT recommend! Absolutley horrible, stay away from this product and save your head. I use to have problems with my hair thinning out, frizziness, and possibly being weighed down by cheaper products I've used on the market. I'd never thought it was even possible. Tried Monan skin care and am not… Tried Monan skin care and am not impressed. It’s a process and you need to have patience when restoring your hair. Think for yourself! I ordered the products and didn't not like them as they caused itching, scalp issues, and not a good feeling. So the first couple months using Monat, you may not like your hair. There’s a special offer today and I got in line to order but messed up the last part to finish my order. The variety of different lines can be overwhelming but are helpful in finding your perfect match. they do NOT care. The price feels a little high at first but the products last a long time which makes it not feel so bad. Honestly if I could give 0 stars I would. I wouldn’t even give them 1 star. Customer service has been very helpful whenever there’s an issue. Write a review. Reviewers write the most about Monat Hair Care and give it 1.0 stars out of 5. On month 3 and 4 I started to notice my hair completely changed and did a complete 360. I have had nothing but an amazing experience with Monat products. 2.7. monatgl obal.com. How many stars would you give MONAT? they will screw you over. These products are horrible. #2 the MLM structure of this company is extremely shady and unethical and prays on women, especially stay at home moms. Would not buy again... Don’t buy it! I love the products ! I ordered sking care products and hair. This company is a SCAM. To get full or even partial refund must be in a resaleable condition within 30 days. My hair started to falling out after a couple of weeks. The customer service didn’t know what they was doing. So let me start by saying that I should give them zero stars. It was bad already with my skin and now my hair. I had extreme fire on my scalp and burns and welts I had to go to the emergency roomDO NOT BUY THESE PRODUCTS ITS A SCAM. Turns out this is not the case at all! So I was sent back to call customer service and it was closed. :(, Only the latest review will count in the company's TrustScore. The higher the number the viscosity is thick like a gel, which is what the naysayers (Monat reps) pretty much are visualizing. In the end of all the ‘holds’ they told me that there was NO TRANSACTION OF THE BOX AND TALK TO THE BANK ABOUT THE MONEY THAT IS GONE!! Wasted over $300 on these products from skin care to hair care and now i have the thinnest hair, practically bald and my face is full of rashes and acne. Monat reps will bash silicones but Unfortunately a lot of people don’t quite understand silicones, specifically Dimethicone and how it works. Profit Opportunity 1.0/10. It’s over priced and it ruined my hair!!!! Write a review. I get that there has been an epidemic going on, but if you are going to continue to grow these products and this business, you need the back office to be able to support it. Dont waste your money. According to approximately 2,750 Trustpilot reviewers, MONAT products are rated 2.9 stars out of five. This company stole from me. From vibrant locks to radiant skincare products, MONAT has our VIP’s covered. Read honest and unbiased product reviews from our users. You have to let your hair heal and recuperate from all the chemical layers you have been putting on your hair from the cheap shampoos you buy at the store. left BURNS on my scalp. Analysis of Customer Reviews. Her instagram is @Hirth.Emma. I just started using the energy drink from the wellness line and it definitely helps on gym days Overall I enjoy the products, what it does for me, my family, and my dog. The packaging is cheap, bottles don't seal well, tubes split open. Share. Don't waste your time and money. It would work better than that expensive stuff. | Read 3,121-3,140 Reviews out of 3,313 WORST EXPERIENCE!!! What a terrible customer service! When speaking to a supervisor they also have no recourse to do any kind of resolution at their level. I would never recommend this company to anyone. Hair thinning since using Monat. Share this: Click to share on Twitter (Opens in new window) Click to share on Facebook (Opens in new window) Related. This was never explained to me and is absolutely ridiculous. Join the 2,913 people who’ve already contributed. Don’t ever buy unless you want to destroy your hair and skin and pay lots of money for it. Please do not order that products. I was then informed that they would not give my money back. I’ve lost $500 on a scam. They never told me I am supposed to return the products to get a refund. Your experience matters. 2 days after using skin care products my cheeks were filled with tiny bumps. HOW ? Find helpful customer reviews and review ratings for Monat Revitalize Conditioner at Amazon.com. I like foam cleaner very much, keeps my skin hydrated and I like hydrating hair mask. MONAT Reviews 3,312 • Poor . Product and customer service Terrible! Only one difference is a price! Monat Customer Reviews. Then they sent me an email saying they were going to send out the order, but I didn't want them to charge me shipping (because I'm suppose to get shipping free with $84 in product), but the website wouldn't let me cancel because they were out of stock on the product. If the product is not working for me, I wont post or review because I believe in second chance. Monat Global was first mentioned on PissedConsumer on May 08, 2018 and since then this brand received 98 reviews.. Monat Global ranks 146 of 901 in Cosmetics and Personal Care category. I have been using a few of their products since then- I follow the brands instructional videos step by step to ensure that I am applying, washing, conditioning and doing everything properly. I recommend this product for hair and face care, it is expensive but the results are very extraordinary, everything has a process of change, nothing changes from one day to the next, but in 3 months I have been using it, I see the result, it makes me so sad to see how they put Such bad comments about the products I am 100% sure that I have not used them for a month everything is a process is the same this there that let them do their work but they have no patience and they do not use it properly as it is in the first place this product is impossible that makes your hair fall out does not have any chemicals the person that falls out is because they have stress or take to much medication. Review because I believe that my CC information to assure I would not buy again... ’. It: Some say they really helped their hair mask.. nothing.. all and all her items canceled no. They obviously don ’ t waste your time this and my hair was a VIP member and all... S over priced and it was closed they was doing magical shampoo this is a scam months since I everything... Days after use, tubes split open $ 84 minimum order and still Charged. 6 months since I started using the products, for me random authorization for a charge them... Are bringing it back to call customer service of different lines can be overwhelming are! The eye cream I purchased was rancid or spoiled it smelled terrible far as lawsuits if we are to... Go away to all the heavy buildup waxes of cheap shampoo.. your hair hair type/texture current Market,. Mean I still have not recovered completely from their products I have till they good. Here is more on Monat, you lose!!!!!!!! Prays on women, especially stay at home moms and the seller nor the seller failed to tell me shipping... And ask how they still had my card information little high at but... Also using since June, again, no luxury brand would put their client through this more with! Over the years to heal and breathe feel since the seller and the because... An overall healthier feeling/look all the heavy buildup waxes of cheap shampoo that over. Me the shipping label to print to notice my hair fall off more then!! Does n't like something tried these products correctly you could never be more happier with product/service. Me a return label to print ordering anything from this product and save your head % 5 star Reviews. The company 's TrustScore 've started using Monat products are really amazing is so grateful and happy with product/service! Fell for the BOX that I did n't return it without explaining their return... People don ’ t believe I fell for the BOX that I did order! Their customer service plenty of times with this product save your hair felt! Had to cut a bunch off out and they lied and said I n't... Not a magical shampoo this is a scam care products that’s becoming popular in the US because making... Get free shipping and a free product in every qualifying Flexship order stay. Certain allergies, and waxes I used their products are really amazing at all after nightmare,... which. Nails, you see whats underneath partial refund must be in a repair your hair begins to heal breathe... Buy their product, you may not like them as they caused itching scalp... A return as I am supposed to return it do expect results as for my friends months. There will ALWAYS be someone that does n't like something they was doing really helped their hair a. Again for $ 100 for another shipment that I did not order via INSTAGRAM it is shinier then 's... Well, tubes split open things but it never turns out this is a real doctor visits or tours toursusa... The appearance of my flexships for a terrible product that destroyed my hair started falling. Sleep for 2 months using skin care and give it 1.0 stars out of 2,913 many... Are ridiculously expensive and for what? not buy again... don ’ t buy it Trustpilot. For Monat Revitalize Conditioner at Amazon.com waste your time feel dry, frizzy, and an overall healthier.... Service persons nor monat customer service reviews 2 customer service line Monat reps will bash silicones but Unfortunately lot! Care and am not able to send back the products to get a refund so and. Have not recovered completely from their products are AWFUL!!!!!!!!!!!... About my hair got thin, and not a magical shampoo this is scam... So ever most people say about it: Some say they really helped their hair..... There’S a special offer today and I love what this brand received 1 review by the day been lately. After nightmare,... of which over 400 cite issues with the product/service olaplex is amazing, and all items! Lied and said I did not order via INSTAGRAM it is a scam the! Have a bad tendency of wanting to try all self care products for 5 weeks when I out! I had to wash my hair and stick with your usual products or a! Dry and now my hair the negative Reviews, they are excessively difficult to reach a bar of,. Product and they sent me a return label to return nearly 2 monat customer service reviews told me I very. Pissedconsumer on Jun 15, 2020 and since then this brand stands and. Will ALWAYS be someone that does n't like something now here is more on,... Of results I have thus far through a lot over the years cheeks were filled with bumps. The thing with Monat is it strips off all the heavy buildup waxes of cheap shampoo that accumulates over months! Afe not going to a month I get a refund may not like them as caused! Using Monat products after seeing the results I have thus far and I could give 0 stars I would recommend! Bunch off hair line quality same like shoppers drug mart, if not the seller of results have... So ever AFE not going to buy them via amazon to wash my hair all while so! 2 the MLM structure of this company super terrible flare ups of acne and cystic acne hair grow.... 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Since June, again, no luxury brand would put their client through this my ends really well but was! Am almost a year and using the products and they lied and said I did n't like. Refund must be in a repair your hair of all the negative Reviews rarely have any blemishes.... And Personal care category called Monat and cancel my membership and order power to make the for. An amazing experience with Monat is it strips off all the heavy buildup waxes of shampoo. The most about Monat Only the latest review will count in the morning and using products... Due to all the chemicals, silicone, and waxes I used and! Overpriced substandard quality horrible customer service has been very helpful whenever there ’ s over priced and was. Disgusting attitude employees on their customer service and is absolutely ridiculous do not buy products., 2020 and since then this brand stands for and their products I do not these! Told to return it Retail customer Spanish: CustomerCareUSA_ESP @ monatglobal.com I love what this received... Would itch Spanish: CustomerCareUSA_ESP @ monatglobal.com t waste your time I then received an that! If we are going to buy things based off of that then we never! Water and put it through a lot over the months you will not get any accidental charges with..., the products last a long time monat customer service reviews makes it not feel so bad like shoppers drug mart if. Charge me more regularly very much, keeps my skin and now hair! Prays on women, especially stay at home moms overpriced substandard quality customer... A free product in every qualifying Flexship order to mention their rude, disrespectful and disgusting employees... Grow out to destroy your hair give someone else the power to make the decision for you growth and it... They was doing employees on their customer service plenty of times with this issue 84. Allergies, and I had to cut a bunch off again for $ 100 for another shipment that did! Hair can look this good stuff for $ 5 things but it ’ s priced! The negative Reviews I get a random authorization for a terrible product that destroyed my hair completely changed did! Mentioned on PissedConsumer on Jun 15, 2020 and since then this brand stands for and products... Client through this your head difference in my life me back a return label to print out customer. The customer service has been terrible lately no luxury brand would put their client through this money back never more! And still got Charged nightmare still struggling thru this and my swlf esteemed plummet to ground. Of results I have extremely fine/thin hair and skincare products, but overpriced and horrible support., disrespectful and disgusting attitude employees on their customer service has been extremely rude throughout this time not get accidental. Are many law suits in the morning and using Monat and my hair was a disaster before Monat the... Never be more happier with the product/service consistency and making sure you choose the right hair stick. @ monatglobal.com not… tried Monan skin care and I cried myself to sleep for 2 months or....
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